FindaHost Contact Centre
Manage all your guest and host interactions seamlessly with the FindaHost Contact Centre. Designed to centralise every conversation and call, this platform allows you to handle calls, SMS, and OTA messages across multiple booking platforms—all within one easy-to-use interface.
Key Features
Discover the powerful tools within the FindaHost Contact Centre designed to streamline all your communication needs.
Why Choose the FindaHost Contact Centre?
Centralised Communication for Greater Efficiency
With all messaging and call options available in one place, the FindaHost Contact Centre lets you keep every interaction organised, saving you time and improving response quality across multiple channels.
Continuous AI-Driven Service for Support
FindaHost AI Caller and messaging assistance ensure that guests receive consistent support, day or night, whether it’s booking confirmations, check-in instructions, or routine inquiries.
Complete Communication Control
From managing inquiries to coordinating check-ins, the FindaHost Contact Centre equips you with a robust set of tools, including message filters, quick replies, and chat histories, to stay on top of every conversation.
FindaHost Contact Centre Features
The FindaHost Contact Centre offers everything you need to streamline guest and host communication.
Efficiently handle all your calls with streamlined call management features that make it easy to connect with guests and hosts at any time. From reservation confirmations to handling inquiries, FindaHost’s Contact Centre ensures clear and professional communication, so every call is productive and time-efficient.
Send and receive text messages seamlessly, keeping guests informed of important updates. With SMS communication, you can quickly address inquiries, send booking reminders, and manage guest requests—all from within the Contact Centre to stay organised and responsive.
Easily access and manage messages from multiple booking platforms, including Airbnb, Booking.com, and more, all in one place. FindaHost’s Contact Centre centralises OTA communication, allowing you to view, respond to, and track every message, ensuring no guest inquiry goes unanswered.
FindaHost Contact Centre’s email feature centralises all guest communications in one inbox, with AI-assisted replies, branded templates, and real-time booking alerts for seamless, efficient management.